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Normally, orders placed online before 10 a.m. on working days are dispatched on the next working day.

The prerequisite for this is that the ordered item (s) are in stock (the display "in stock" in the online shop is only for orientation and does not represent a guarantee) and that the order is clear. If there should apply any query about the order, the delivery of the ordered products may be delayed.

The average delivery time is 1 - 3 working days. Delivery times may be longer for pallet dispatch and deliveries to islands.

There are no deliveries on weekends and public holidays.

The specified delivery date for each article is for guidance only. If the customer would like to have an on-time delivery, the customer should contact IRH – Infrarot-Heizungssysteme GmbH by email or by using the contact form.