The customer can return all products within 14 days after receipt of the goods to the address provided by IRH - Infrarot-Heizungssysteme GmbH after notification of the return, subject to the condition that the goods are complete and in an unused and undamaged condition.
Shrink-wrapped and / or sealed goods will only be taken back in the unopened / shrink-wrapped original packaging or with an undamaged seal.
The right of return does not apply to products made to customer specifications. For any other exclusions and details, please refer to our terms and conditions.
This right of return does not limit your statutory rights and therefore also the right of withdrawal.